Privacy Policy
Last Updated: 1/06/2026
Welcome to SOVEYAA (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or make a purchase from SOVEYAA, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Order Details
Payment Information
We do not store your debit card, credit card, UPI PIN, or banking credentials. Payments are securely processed through trusted third-party payment gateways.
Technical Information
We may automatically collect:
-
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website experience
- Respond to inquiries and requests
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
With your consent, we may also send promotional emails, product updates, and special offers.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted service providers necessary for operating our business, including:
- Payment Processors
- Shipping & Logistics Partners
- Website Hosting Providers
- Email Marketing Services
- Analytics Providers
These partners are required to protect your information and use it only for authorized purposes.
4. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
-
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Personalize content and promotions
You may disable cookies through your browser settings; however, certain website features may not function properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
While we strive to use commercially acceptable means to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.
6. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before providing personal information.
7. Marketing Communications
If you subscribe to our newsletter or marketing communications, you may receive:
- Product launches
- Promotional offers
- Style inspiration
- Brand updates
You can unsubscribe at any time using the link included in our emails.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Withdraw marketing consent
- Request details regarding stored information
To exercise these rights, please contact us using the details below.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
10. Children's Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
SOVEYAA
Email: support@soveyaa.com
Website: www.soveyaa.com
We will make reasonable efforts to respond to your inquiry promptly.